FOR OFFICIAL RULES CLICK HERE
Yes. If you are a current or retired Military or Law Officer please use the contact us feature to ask for your discount.
Please note that at this time for International Orders promo codes can not be used.
No, we do not.
We offer Composite Toe Safety Boots rather than steel toe, which makes the boot airport friendly.
The size you would wear in any other boot.
Yes, they do!
Depending on the model our imported boots are made in either the Philippines, Cambodia or Vietnam. Our boots that are made here in the United States will be clearly identified under the "Made in the USA" tab.
Customers in the following countries can now receive orders directly from OriginalFootwear.com. Orders shipped to countries outside of the United States will be shipped via our international shipping partner. Please note that we do not currently ship to non-U.S. post office boxes.
AE United Arab Emirates
CZ Czech Republic
GB United Kingdom
HK Hong Kong
KR South Korea
NZ New Zealand
SA Saudi Arabia
ZA South Africa
OriginalFootwear.com is not liable for packages that cannot be collected. If you have any questions about international orders, please email us at international@
All manufacturer's defects will be evaluated on a case by case analysis. Please contact email@example.com with:
• Photo of the defect
• Proof of purchase (receipt)
• Photo of the tongue label
Not in love? No worries. If your order isn't quite right, we'll happily take it back within 30 days of your product arriving.
Returns are simple. Just send us back your item (you're responsible for return shipping charges). We'll give you a refund for the amount you paid for product (minus shipping). Unfortunately, we cannot reimburse for original shipping fees, duties or taxes associated with international orders.
SENDING IT BACK TO US
Original Footwear LLC
Attn: Returns # (Order Number)
5968 Commerce Blvd.
Morristown, TN 37814
DONE - WE'LL TAKE IT FROM HERE!
We ship all non-clearance, new boot purchases free to every state in the contiguous United States.
This includes the District of Columbia.
This does not include Hawaii, Alaska, Puerto Rico, American Samoa, U.S. Virgin Islands, Northern Mariana Islands, or Guam.
No. Due to the huge discount we offer on the items on our clearance site, we have to charge shipping and all sales are final.
Not always. Not all return scenarios will cover the cost of returning items to the distribution center. If your return is under the 60 day comfort guarantee or one year manufacturer warranty and you are in the contiguous United States than shipping will be free.
For International Orders please see FAQ "International Orders."
East coast 2-3 days Midwest 3-4 West coast 5-7 days all business days
For International Shipping please refer to "International Order Questions"
We generally ship within 2 business days.
Yes, our boots shipped within the contiguous United States have a 60 day comfort guarantee. Just contact us first for a Return Authorization.
For International Orders please refer to the FAQ "International Orders."
*This does not apply to items purchased from our Clearance stock. All items purchased from the Clearance site are purchased "as is" and all sales are final."
The process may take 7-10 business days, based on how quickly you provide the three trade references e ask for as part of the application. A complete application will reduce processing time. However, if you request that an initial order is processed and shipped before providing trade references, we can accommodate this by accepting payment via credit card or bank transfer (ACH).
For qualified customers, our standard terms are NET30.
If you choose to prepay each order via credit card or bank transfer (ACH), the account can be set up within 24-48 business hours from the time the credit application is received. We ask that the new dealer application is complete to the fullest in order to reduce processing time. Apply here.
We automatically email invoices to the address provided on the new dealer application. However, receipts are emailed by request only.
Yes, we can provide that as a service to our customers for a small fee per pair.
Yes, shipment tracking links are emailed to you when the order is fulfilled in our warehouse.