Shipping

Shipping Costs & Methods:

Shipping Within Continental U.S.

  • Economy : $15.00 (FREE* with your purchase of $120.00 or more)
    • 4 to 7 business days
  • Express : $25.00
    • 2 to 4 business days
  • Priority : $35.00
    • 1 to 2 business days

All orders within the Continental U.S. are shipped via FedEx. Shipping details and tracking information will be delivered by email once you place your order.

*Free Economy Shipping: Valid for standard ground shipping to the contiguous United States. No code required. Additional charges apply for orders shipped to Alaska, Hawaii, and Puerto Rico.

Shipping to Alaska, Hawaii, Puerto Rico:

  • Priority (USPS only) : $25.00
    • 2–4 business days (Mon-Fri delivery)
    • Certain locations In Alaska, Hawaii, and Puerto Rico may require additional time in transit depending upon your delivery schedule.

 

Order Processing:

Orders are packed only on regular business days (Monday through Friday), with the exception of the following holidays:

  • Memorial Day
  • Thanksgiving
  • Christmas Day
  • Independence Day
  • Day after Thanksgiving
  • New Year's Eve
  • Labor Day
  • Christmas Eve
  • New Year's Day

Please note that orders placed between 10 a.m. Friday and 7 a.m. Monday EST will not be processed until Monday morning. Orders are delivered by the carrier Tuesday through Saturday for standard ground and Monday through Friday for Express and Priority. Estimated delivery times do not include order processing and packing time (typically 24–48 hours). These are only estimates.

 

Returns Policy:

We will gladly accept your return of UNWORN merchandise within 60 days from the date of purchase. For more information regarding the returns process click here

 

International Information

HOW DO YOU SHIP TO DESTINATIONS OUTSIDE OF THE UNITED STATES?

  • Ensure your shipping address is accurate, as OriginalFootwear.com is not responsible for incorrect shipping addresses.
  • If you are located in Canada, please visit tacticaldistributors.ca,
  • We offer international shipping to select countries. Please see FAQ "International Orders".
  • Your order may be subject to additional charges for duties and taxes by the destination country. These charges are beyond OriginalFootwear.com's control. Duties and taxes will be paid on your behalf by the shipper and you must agree to pay these charges to receive your order. Please note that in placing your international order, you agree to pay any and all taxes and duties which may apply.
  • For shipments to Mexico, the recipient is responsible for all required documentation and compliance with Mexican custom laws. A recent change now requires the possession of an import license to receive goods from the United States.
  • OriginalFootwear.com is not liable for packages that cannot be collected. If you have any questions about international orders, please email us at
    international@originalfootwear.com

 

WHAT ARE YOUR SHIPPING AND HANDLING CHARGES FOR INTERNATIONAL ORDERS?

  • Shipping and handling charges depend on the size and weight of your package and your ship-to destination. To know the exact shipping and handling charges before you buy, simply add items to your order and proceed to provide your address information in the checkout process. We will tell you the exact charges, excluding duties and taxes, for your desired items before you actually place an order. Shipments to Australia will be subject to 10% GST. Prices on OriginalFootwear.com are GST exclusive, and applicable GST will be separately stated in the "Estimated Sales Tax" line of the order detail. You will not be charged for duties and taxes by OriginalFootwear.com at checkout, but these charges may be applied by the destination country. If so, they will be paid on your behalf and subsequently collected from you by our shipping agent.

 

WHAT ARE MY SHIPPING OPTIONS FOR INTERNATIONAL ORDERS?

  • Estimated shipping time will be displayed at checkout for orders shipped outside of the United States. All international orders are fully trackable. Please note that the shipment will first be send to our partner’s hub located in Folcroft, PA. Once the package leaves Pennsylvania, you will receive tracking for its final destination.

 

WHEN WILL I BE BILLED?

    • Your credit card will be billed by PayPal upon placing the order. You will see two line items on your statement. One for your product and another for the shipping charges.

 

WHAT IF MY PRODUCT HAS DEFECT?

All manufacturer's defects will be evaluated on a case by case analysis. Please contact international@originalfootwear.com with:

• Photo of the defect

• Proof of purchase (receipt)

• Photo of the tongue label