They shipped
The wrong size.
We’re sorry about the mix-up. If the wrong size was shipped, that’s on us, and we want to get it squared away.
Please reach out to our Customer Service team with your order number and the size you received. We’ll look into what happened and help get the correct ALTAMA® Mil-Spec Oxford headed your way.
Thanks for giving us the opportunity to make it right. 🫡
Fast ahipping!
They are very Comfortable but creases after wearing are a bit disappointing.
We are glad to hear your oxfords are hitting the mark for comfort. That is top priority for us in all of our footwear.
With leather being a natural material, some creasing can happen with wear, due to gait, temperature, etc. But there are ways to help your leather oxford look its best if creases occur. Our favorite method uses a hair dryer, shoe tree, and leather conditioner.
1. Insert a sturdy cedar shoe tree or tightly pack the toe box with rolled-up socks to hold the shoe's shape.
2. Set your blow dryer to its lowest heat setting and hold it about 6-8 inches away from the creased leather. Sweep the dryer in circular motions over the crease until the leather warms up.
3. Once warm, gently massage the leather with your fingers to smooth out the wrinkle. Allow the shoe to completely cool with the shoe tree still inside.
4. Once the leather is cool, apply a quality leather conditioner to the entire surface to maintain optimal moisture levels and prolong the life of your oxford.
really great in terms of quality and looks, but i would rather choose the wide version because the normal one is too narrow for my feet, otherwise i recommend the shoe, just recommend to try them first for comfort
Solid field report and intel on fit. Thank you for choosing ALTAMA® with this slot in your stack.
Great service
Glad to hear we hit the mark for you. Honored to serve.
- 5 stars: 3 (60%)
- 4 stars: 1 (20%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 star: 1 (20%)
They shipped
The wrong size.
We’re sorry about the mix-up. If the wrong size was shipped, that’s on us, and we want to get it squared away.
Please reach out to our Customer Service team with your order number and the size you received. We’ll look into what happened and help get the correct ALTAMA® Mil-Spec Oxford headed your way.
Thanks for giving us the opportunity to make it right. 🫡
Fast ahipping!
They are very Comfortable but creases after wearing are a bit disappointing.
We are glad to hear your oxfords are hitting the mark for comfort. That is top priority for us in all of our footwear.
With leather being a natural material, some creasing can happen with wear, due to gait, temperature, etc. But there are ways to help your leather oxford look its best if creases occur. Our favorite method uses a hair dryer, shoe tree, and leather conditioner.
1. Insert a sturdy cedar shoe tree or tightly pack the toe box with rolled-up socks to hold the shoe's shape.
2. Set your blow dryer to its lowest heat setting and hold it about 6-8 inches away from the creased leather. Sweep the dryer in circular motions over the crease until the leather warms up.
3. Once warm, gently massage the leather with your fingers to smooth out the wrinkle. Allow the shoe to completely cool with the shoe tree still inside.
4. Once the leather is cool, apply a quality leather conditioner to the entire surface to maintain optimal moisture levels and prolong the life of your oxford.
really great in terms of quality and looks, but i would rather choose the wide version because the normal one is too narrow for my feet, otherwise i recommend the shoe, just recommend to try them first for comfort
Solid field report and intel on fit. Thank you for choosing ALTAMA® with this slot in your stack.
Great service
Glad to hear we hit the mark for you. Honored to serve.