Mala calidad
Picked them up at a goodwill for 20$ not knowing what I found. Four years later and these things have been thru hell. Still able to wear them. The tread is wearing off the bottom, the leather peeled off of the toe and there's blow outs on both pinky toe sides but they're still more comfortable than the pair of sketchers L.A's I just got! I'll be getting a new pair soon
That’s some serious service time! When you’re ready to replace those METROs, check originalfootwear.com for the full lineup — we’ve even got a waterproof version waiting for you.
Calidad mala
That’s not the experience we expect from the Metro Air 9'. We appreciate you letting us know—one of our customer service reps will be reaching out shortly to get this squared away and to look into why the leather failed so quickly. We stand behind our boots and your feedback helps us keep them mission-ready.
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Esa no es la experiencia que esperamos de las Metro Air 9'. Gracias por informarnos—uno de nuestros representantes de servicio al cliente se pondrá en contacto con usted pronto para resolver este problema y revisar por qué el cuero falló tan rápido. Respaldamos nuestras botas y sus comentarios nos ayudan a mantenerlas listas para la misión.
I like the boots quite a bit overall. They seem like they'll hold up over time, they're properly waterproof.
My only gripes are that the side zip doesn't open up sufficiently to get my foot in easily. I think the material behind it providing the waterproofing needs to be just a touch wider.
That said, I also miss having a tab or loop on the back of the boot to aid forcing my foot in when it is tight. Having to grip the ankle cuff is difficult, and needlessly so.
Appreciate the solid field feedback. Glad the Original S.W.A.T.® Metro is delivering on waterproof protection and overall build. Your notes on the side-zip opening and adding a rear pull loop are exactly the kind of real-world details that matter when you’re getting boots on and getting to work.
We’ll pass both points along to our Product Development team. Thanks for putting the Metro through its paces and giving us something useful to work with. 🫡
great boots although I preferred the thicker laces that my previous boots had
Love em, already looking to buy an other pair
Best work boots money can buy
I was expecting memory foam insoles.
Thanks for the feedback—we appreciate you taking the time to call this out. The Original S.W.A.T.® Metro 9' Waterproof Safety is built with a removable EVA insole, which is what’s listed in the product specs, and it’s designed to deliver reliable, all-day support on duty.
While it doesn’t come with a memory foam insole, the upside is flexibility—every pair is built with a fully removable footbed, so you can easily swap in a memory foam or custom orthotic to match your exact comfort preference.
If you need help dialing in the right setup for your shift, our team’s ready to assist.
I've had a pair of these boots for at least 5 years and they are just as good as when I first bought them, except for a few scuffs and visible signs of wear. They are well made, durable and very comfortable. Thank you Original S.W.A.T. for providing such a high quality product.
Thank you for the outstanding feedback and for trusting the Original S.W.A.T.® Metro for over five years. That kind of long-term durability is exactly what the Metro is built for—reliable construction, all-day comfort, and performance that holds up shift after shift.
Scuffs tell a story, and we’re proud your boots are still standing strong. We truly appreciate your support and your commitment to quality gear.
The most comfortable boots I have ever worn.
Honored to have hit the mark for you where it matters most.
I have worn a pair of these boots exclusively for work everyday since 2007. They are the best and never disappoint.
That’s one impressive tour of duty—wearing the Metro Air 5' Side Zip since 2007 says it all. Glad they’ve stayed reliable every day on the job. Appreciate you trusting Original S.W.A.T.® to carry the mission with you.
i love these boots
Thanks for the feedback. We are glad the Metro is hitting the mark for you!
Perfect as always
That’s what we like to hear — mission accomplished! Thanks for trusting Original S.W.A.T.® to deliver every time. We’ll keep building the gear you can count on, shift after shift.
Metro airs are hands down the most comfortable boot I have ever worn. I have had a pair over 5 year and they still work great. They are so comfortable I also got the non safety toe boot to where outside of work. About to get my 4th pair because my job is paying for them. So i thought i would leave a review
111% recommend recommend
That’s the kind of field report we live for. Five years of grind and still holding strong—that’s the Metro Air proving itself again. Respect for running both on and off the clock in them, and we’re honored you’re coming back for pair #4. Thanks for the 111% recommendation—we’ll keep building boots worthy of it.
Like the look and feel of the shoe but the quality is poor, I have purchased numerous pairs. They don't last, usually have cracks and holes in them within 6-8 months.
We’re sorry to hear about your experience with our boots, we pride ourselves on quality footwear so we have definitely missed the mark for you. Someone from our customer service team will be reaching out to get more details and speak with you about your experience.
I have been wearing these for over 15 years - so I do like them a lot. The only improvement would be to use some better quality leather on the front top. I have submitted warranty claims - you always stand by your product - but the leather on the shoes 10+ years ago was more durable and did not crack and peal. Thank you.
15 years of wear; that kind of loyalty doesn’t go unnoticed. We’re grateful to have earned your trust over the long haul, and we’re glad to hear our team had your back when it counted.
We hear you on the leather quality and appreciate the honest feedback. We’re always working to fine-tune our materials to meet the same standards that built our reputation in the first place. Comments like yours help us do that.
Thanks again for sticking with us. We don’t take it lightly.
Not wide enough the right foot is tide the the left foot. Not very satisfied with the product I pay alot of money for this